Returns & Exchanges

Shipping is nonrefundable. A shipping call-tag will be issued for damaged or defective merchandise. Shipping fees will not be reimbursed for any items returned to the museum for a refund or exchange without first notifying Customer Service.

Merchandise For Return or Replacement Should Be Sent To:

American Museum Of Natural History
Retail Customer Service- Returns
200 Central Park West
New York, NY 10024-5192